Front Desk Coordinator — Patient Experience & Scheduling

GI Alliance; Prospect (CT); On-site; USD 25,000 - 37,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Employee assistance program

Flexible spending account

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

Connecticut GI, a division of GI Alliance, seeks a full-time Front Desk Coordinator for our Prospect Care Center in Connecticut. You will manage patient scheduling, insurance updates, and front desk communications, using Epic EMR. This role demands accuracy, teamwork, and excellent patient service.

Ideal candidates have 3+ years of medical front desk experience, strong communication, and proficiency with Microsoft Office. In-person position with competitive pay and benefits is offered.

Qualifications

• High School Diploma or GED required.
• Microsoft Office: 3 years required.
• Customer Service: 3 years required.
• EMR systems experience preferred (Epic a plus).

Responsibilities

• Schedule office visits and confirm appointments.
• Update patient insurance and demographics.
• Answer incoming calls and document using EMR.
• Process insurance authorizations when required.
• Monitor provider schedules and correct errors.

Skills

Customer service

Communication

Problem solving

Education

High School Diploma or GED

Tools

Epic EMR

Job description

Connecticut GI, a division of GI Alliance, seeks a full-time Front Desk Coordinator for our Prospect Care Center in Connecticut. You will manage patient scheduling, insurance updates, and front desk communications, using Epic EMR. This role demands accuracy, teamwork, and excellent patient service.

Ideal candidates have 3+ years of medical front desk experience, strong communication, and proficiency with Microsoft Office. In-person position with competitive pay and benefits is offered.