Patient-Focused Front Desk Coordinator | Great Benefits

SMART Pain Management, LLC; Gardendale (AL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance benefits

Competitive wage

Job summary

The Center for Pain is seeking a Front Desk Representative to warmly greet patients, coordinate appointments, and manage front-desk workflows. You will be the first point of contact, ensuring a smooth patient flow and positive experience at every visit.

Ideal candidates have strong communication, basic computer skills, and a patient-oriented approach. Healthcare setting experience is a plus, and you’ll join a supportive team dedicated to quality care and efficient operations.

Qualifications

• High school diploma or equivalent.
• Previous experience in a medical or healthcare setting is a plus.
• Strong communication and interpersonal skills.
• Proficient in basic computer skills (MS Office, electronic health records, etc.)
• Excellent organizational skills and attention to detail.

Responsibilities

• Greet patients with empathy and professionalism.
• Schedule and coordinate appointments, ensuring optimal patient flow.
• Assist in managing patient records and paperwork.
• Collarboarte with healthcare professionals to address patient needs.
• Handle insurance verification and billing inquiries.
• Maintain confidentiality and sensitivity in dealing with patient information.

Skills

Customer service

Medical front desk

MS Office

Education

High school diploma

Tools

Electronic Health Records

Billing software

Job description

The Center for Pain is seeking a Front Desk Representative to warmly greet patients, coordinate appointments, and manage front-desk workflows. You will be the first point of contact, ensuring a smooth patient flow and positive experience at every visit.

Ideal candidates have strong communication, basic computer skills, and a patient-oriented approach. Healthcare setting experience is a plus, and you’ll join a supportive team dedicated to quality care and efficient operations.