Patient-First Front Desk Coordinator

Southern Sports Medicine Partners; Warner Robins (GA); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Competitive wages

Benefits for you and family

401(k) with match

Job summary

Axis Spine & Pain is seeking a Front Desk Coordinator to join the PartnerCare team at Axis Warner Robins ASC in Warner Robins, GA. The role involves welcoming patients, managing reception, scheduling, and assisting with administrative tasks to ensure a smooth patient experience.

Responsibilities include verifying insurance, collecting payments, maintaining EMR records, and coordinating with clinical staff to support operations.

Qualifications

• High school diploma or equivalent required.
• Experience in a medical office or customer service setting preferred.
• Experience with EMR systems preferred; eClinicalWorks experience a plus.
• Medical assisting experience or training preferred.

Responsibilities

• Greet patients and visitors in a warm, professional manner.
• Provide exceptional customer service in person and by phone to patients, families, staff, vendors, and the community.
• Manage the reception area to maintain a clean, organized, and professional environment.
• Handle patient inquiries and concerns promptly and professionally.

Skills

Customer service

Communication

Teamwork

Front desk operations

Education

High school diploma or equivalent

EMR experience (eClinicalWorks) preferred

Tools

eClinicalWorks

EMR systems

Job description

Axis Spine & Pain is seeking a Front Desk Coordinator to join the PartnerCare team at Axis Warner Robins ASC in Warner Robins, GA. The role involves welcoming patients, managing reception, scheduling, and assisting with administrative tasks to ensure a smooth patient experience.

Responsibilities include verifying insurance, collecting payments, maintaining EMR records, and coordinating with clinical staff to support operations.