Patient Experience Front Desk Coordinator

Alliance Physical Therapy Partners; Three Rivers (MI); On-site; USD 28,000 - 42,000; Full time

Job summary

Armor PT, an Alliance Physical Therapy Partner, is seeking a full-time Front Office Coordinator to join our outpatient clinic. You will be the first contact for patients and provide clerical support, communicating policies, procedures, and insurance information professionally.

Key duties include handling insurance co-pays, patient registration, scheduling, verifying benefits, and delivering outstanding customer service. Strong computer skills and prior medical office experience preferred.

Qualifications

• Ability to communicate effectively and professionally with a wide variety of people.
• Strong organizational skills with attention to detail and accuracy.
• Ability to handle multiple tasks in a very busy environment.

Responsibilities

• Complete daily general office and administrative duties
• Oversee the collect of required insurance co-payments and patient registration, as well as document and reconcile daily schedule
• Provide outstanding and professional customer service to ensure efficiency and promote a positive patient experience
• Verify insurance benefits
• Monitor incoming phone calls and clinic visitors to ensure accurate, timely, and positive clinic communication, facilitation, and presentation

Skills

Communication skills

Organizational skills

Multitasking

Education

High School Diploma or GED

Tools

Microsoft Office

Outlook

Job description

Armor PT, an Alliance Physical Therapy Partner, is seeking a full-time Front Office Coordinator to join our outpatient clinic. You will be the first contact for patients and provide clerical support, communicating policies, procedures, and insurance information professionally.

Key duties include handling insurance co-pays, patient registration, scheduling, verifying benefits, and delivering outstanding customer service. Strong computer skills and prior medical office experience preferred.