Front Office Coordinator — Patient Experience Lead

Empower Physical Therapy; Anchorage (AK); On-site; USD 19,000 - 30,000; Part time

Job summary

Empower Physical Therapy in Anchorage is seeking a Front Office Coordinator to join our team on a part-time basis. You will be the face and voice of the clinic, greeting patients, scheduling appointments, and supporting billing and HIPAA compliance.

Ideal candidates are well-organized, customer-focused, and proficient with basic office software. You will thrive in a fast-paced environment, collaborate with clinicians, and help deliver our culture of care and teamwork.

Qualifications

• Must be able to type at least 45 words per minute.
• Strong communication and interpersonal skills.
• Ability to handle multiple tasks with ease and professionalism.

Responsibilities

• Face and voice of the company at the front desk and via phone.
• Schedule appointments and manage full Plan of Care (POC).
• Maintain a clean, organized reception area and accurate records.
• Assist with billing, collections, and HIPAA compliance.
• Collaborate with clinicians to ensure smooth patient flow.

Skills

Multitasking

Customer-oriented

People skills

Time management

Tools

Microsoft Excel

Outlook

Microsoft Teams

Job description

Empower Physical Therapy in Anchorage is seeking a Front Office Coordinator to join our team on a part-time basis. You will be the face and voice of the clinic, greeting patients, scheduling appointments, and supporting billing and HIPAA compliance.

Ideal candidates are well-organized, customer-focused, and proficient with basic office software. You will thrive in a fast-paced environment, collaborate with clinicians, and help deliver our culture of care and teamwork.