Patient Experience Front Desk Coordinator

Smile Doctors LLC; Owatonna (MN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive salary

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) plan

Paid time off

Job summary

Prairie Ridge Orthodontics is seeking a Front Desk Coordinator to join our growing team in Minnesota. You will greet patients, manage appointments, verify insurance, handle payments, and support the front desk operations to ensure a smooth patient experience.

Ideal candidates will have a High School Diploma, excellent communication, and a friendly, team-oriented attitude. This is a full-time, on-site role with competitive pay and benefits.

Qualifications

• Customer-facing skills and empathy in a clinic setting.
• Clear communication with patients and coworkers.
• Ability to listen and respond to patient needs.

Responsibilities

• Greets and checks in patients; notifies team of visit type.
• Manages administrative tasks and information updates.
• Answers phones, screens calls, and routes messages.
• Verifies insurance information and resolves issues.
• Schedules appointments and sends reminders.
• Handles payments and posts to accounts.

Skills

Customer service

Verbal & written communication

Active listening

Education

High School Diploma

Job description

Prairie Ridge Orthodontics is seeking a Front Desk Coordinator to join our growing team in Minnesota. You will greet patients, manage appointments, verify insurance, handle payments, and support the front desk operations to ensure a smooth patient experience.

Ideal candidates will have a High School Diploma, excellent communication, and a friendly, team-oriented attitude. This is a full-time, on-site role with competitive pay and benefits.