Patient Experience Front Desk Coordinator

Page Mechanical Group, Inc.; New Jersey; On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Vacation days

Paid holidays

Sick days

Health insurance begins day one

Vision insurance

Tuition reimbursement

401(k) with company match

Job summary

Medrina in Hamilton, NJ is seeking a Medical Receptionist to streamline the patient experience, open lines of communication, and support physicians in delivering care.

This full-time role requires GED, 1 year healthcare reception and EMR experience (Practice Fusion preferred). Duties include phone reception, patient check-in, scheduling, insurance verification, charting in EHR, and front office support; competitive benefits start day one.

Qualifications

• GED or High school diploma required.
• At least 1 year of experience in reception in a healthcare setting.
• At least 1 year of EMR experience (Practice Fusion EMR preferred).
• Knowledge of medical terminology.
• This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
• Proficiency with Microsoft Word, Excel, PowerPoint.
• Strong verbal and written communication skills.
• Work is performed in an office environment.
• Must be able to push, pull, lift and carry up to 25 pounds.

Responsibilities

• Phone reception duties: schedule appointments and assist with questions related to appointments, medications, authorizations, and other care inquiries.
• Create telephone encounters within the EHR, relay messages with caller information for physician or manager attention.
• Assist with patient preparation prior to visits; perform reminder calls and verify insurance eligibility.
• Verify patients have prior authorizations when required and update records.
• Manage faxes: respond, forward, and upload documents to the EHR.
• Maintain inventory and clinic supplies, ensuring sufficient stock and biweekly requests.
• Provide front office support: greet patients, check in/out, collect co-pays and IDs, assist with new patient packets.

Skills

Verbal and written communication

Customer service in healthcare

Organizational skills

Multitasking

Education

GED or High school diploma

Tools

Practice Fusion EMR

Microsoft Word

Excel

PowerPoint

Job description

Medrina in Hamilton, NJ is seeking a Medical Receptionist to streamline the patient experience, open lines of communication, and support physicians in delivering care.

This full-time role requires GED, 1 year healthcare reception and EMR experience (Practice Fusion preferred). Duties include phone reception, patient check-in, scheduling, insurance verification, charting in EHR, and front office support; competitive benefits start day one.