Patient Experience Front Desk Coordinator

Gastro Health; Miami (FL); On-site; USD 21,000 - 26,000; Full time

Job summary

Gastro Health is seeking a Front Desk Representative to greet patients, manage the practice management system, verify insurance eligibility, and collect payments. You will support physicians and care center teams with administrative tasks and patient flow.

The role requires in-person work at our Miami area locations and a customer-focused, detail-oriented approach. Prior medical office experience is preferred and cross-training is encouraged.

Qualifications

• 2+ years’ experience in medical practice or a similar setting.
• Computer literacy and data entry skills are essential.
• Ability to verify insurance benefits and eligibility before visits.

Responsibilities

• Greet patients in a timely, pleasant manner.
• Use the practice management system to create provider records and maintain insurance information.
• Verify registration forms and obtain referral information.
• Ensure timely service and collect co-payments and balances.
• Balance daily time-of-service batch and assist patients with questions.
• Maintain lobby area cleanliness and comfort.
• Cross-train and perform other duties as assigned.

Skills

Computer Literate

Customer Service

Data Entry

Effective Communicator

Knowledge of insurance carrier requis

Multi-tasker

Positive Attitude

Self-Directed

Team Player

Cross-train

Job description

Gastro Health is seeking a Front Desk Representative to greet patients, manage the practice management system, verify insurance eligibility, and collect payments. You will support physicians and care center teams with administrative tasks and patient flow.

The role requires in-person work at our Miami area locations and a customer-focused, detail-oriented approach. Prior medical office experience is preferred and cross-training is encouraged.