Patient Front Desk & Concierge - Gastroenterology

United Digestive; Savannah (GA); On-site; USD 32,000 - 43,000; Full time

Job summary

United Digestive is seeking a Front Desk Representative to support physicians and management with clinical and clerical tasks centered on patient care in Savannah, GA. You will greet patients, collect co-pays, verify and update patient information, and manage patient flow with attention to accuracy and HIPAA compliance.

The role requires a High School Diploma or GED (CMA preferred) and 2–3 years of gastroenterology clinic experience.

Qualifications

• High School Diploma or GED required; CMA preferred.
• 2–3 years of specialty clinic experience, gastroenterology preferred.
• Front Desk staff must be computer literate and able to operate Greenway and Microsoft Office apps.

Responsibilities

• Greets patients and visitors promptly and helpfully.
• Collects co-payments and outstanding balances; manages patient money and end-of-day batches.
• Ensures patient information is complete, updates profiles, and scans documents as needed.
• Provides HIPAA forms and collects signatures; informs staff of patient arrivals.
• Maintains waiting area cleanliness and coordinates patient flow for appointments.
• Answers emails/voicemails and returns patient calls in a timely manner.
• Handles referrals and communications with managed care as required.
• Participates in staff meetings and other duties as directed by Practice Manager.

Education

High School Diploma or GED

Certified Medical Assistant

Tools

Greenway

Microsoft Office

Job description

United Digestive is seeking a Front Desk Representative to support physicians and management with clinical and clerical tasks centered on patient care in Savannah, GA. You will greet patients, collect co-pays, verify and update patient information, and manage patient flow with attention to accuracy and HIPAA compliance.

The role requires a High School Diploma or GED (CMA preferred) and 2–3 years of gastroenterology clinic experience.