Clinic Front Desk & Scheduling Specialist

Vaughan Regional Medical Center; Selma (AL); On-site; USD 32,000 - 42,000; Full time

Job summary

ScionHealth in the United States seeks a Clinic Receptionist to be the first point of contact, greeting patients and directing them to the right services. You will verify demographics, schedule appointments, manage data entry, and support patient flow while ensuring HIPAA compliance.

Responsibilities include collecting copays, handling communications, and maintaining a welcoming reception area. Prior hospital/EMR experience is preferred to excel in this fast-paced setting.

Qualifications

• High School Diploma or equivalent required or demonstrated ability.
• Experience in a medical office or hospital setting preferred.
• Experience with EMR systems preferred.

Responsibilities

• Greet and register patients, verify demographic and insurance information.
• Schedule appointments and manage the appointment calendar.
• Answer calls, direct to departments, and take messages.
• Collect payments and provide receipts.
• Assist patients with paperwork and signatures as needed.
• Verify insurance benefits and obtain pre-authorizations when required.
• Maintain confidentiality and HIPAA compliance.
• Manage patient flow and communicate status to clinical staff.
• Keep reception area clean and organized; perform data entry.
• Perform general clerical duties including faxing and scanning.

Skills

Communication

Customer Service

Attention to Detail

Multitasking

MS Office

EMR Systems

Insurance Verification

Professionalism

HIPAA Knowledge

Education

High School Diploma

Tools

EMR Systems

Job description

ScionHealth in the United States seeks a Clinic Receptionist to be the first point of contact, greeting patients and directing them to the right services. You will verify demographics, schedule appointments, manage data entry, and support patient flow while ensuring HIPAA compliance.

Responsibilities include collecting copays, handling communications, and maintaining a welcoming reception area. Prior hospital/EMR experience is preferred to excel in this fast-paced setting.