Patient-Focused Front Desk Coordinator

Sca-Health-; Riverside (CA); On-site; USD 22,000 - 34,000; Full time

Job summary

SCA Health in Riverside, CA is hiring a Patient Services Clerk to greet patients and visitors, answer calls, and register patient information. You’ll verify demographics, insurance details, and coordinate with other hospital departments in a bustling ambulatory setting.

The role requires a high school diploma and strong communication skills; bilingual abilities are a plus. The environment emphasizes accuracy, patient-centered service, and timely processing of payments and deposits.

Qualifications

• High school diploma or equivalent required.
• Two years of medical clerical experience preferred.
• Basic knowledge of medical terminology.
• Strong communication skills.

Responsibilities

• Greet and communicate with patients and visitors within the facility
• Answer incoming calls to the facility
• Register patients and verify identity, demographics, financial and insurance information
• Communicates with other business office and clinical departments
• Open mail and distribute
• Accept and record patient cost share payments
• Prepare and reconcile daily deposits
• Maintain clean and tidy lobby area
• Verify vendor and visitor sign in
• Patient chart preparation

Skills

Strong communication

Bilingual

Education

High school diploma or equivalent

Tools

Medical software

Basic computer skills

Job description

SCA Health in Riverside, CA is hiring a Patient Services Clerk to greet patients and visitors, answer calls, and register patient information. You’ll verify demographics, insurance details, and coordinate with other hospital departments in a bustling ambulatory setting.

The role requires a high school diploma and strong communication skills; bilingual abilities are a plus. The environment emphasizes accuracy, patient-centered service, and timely processing of payments and deposits.