Patient Concierge & Front Desk Associate (Bilingual)

SCA Health; Leesburg (FL); On-site; USD 23,000 - 25,000; Full time

Job summary

SCA Health in Leesburg, FL is seeking a patient services representative to greet patients, answer calls and verify demographics and insurance information, ensuring a smooth check-in process.

You will work with clinical and business teams, manage deposits, and maintain a clean lobby. Bilingual preferred; high school diploma required; two years medical clerical experience preferred. This role offers a stable, team-centered environment with opportunities to grow within a growing health network.

Qualifications

• High school diploma or equivalent.
• Two years medical clerical experience.

Responsibilities

• Greet and communicate with patients and visitors within the facility
• Answer incoming calls to the facility
• Register patients and verify identity, demographics, financial and insurance information
• Communicates with other business office and clinical departments
• Open mail and distribute
• Accept and record patient cost share payments
• Prepare and reconcile daily deposits
• Maintain clean and tidy lobby area
• Verify vendor and visitor sign in
• Patient chart preparation

Skills

Bilingual

Strong communication

Basic computer skills

Medical terminology

Education

High school diploma or equivalent

Two years medical clerical experience

Job description

SCA Health in Leesburg, FL is seeking a patient services representative to greet patients, answer calls and verify demographics and insurance information, ensuring a smooth check-in process.

You will work with clinical and business teams, manage deposits, and maintain a clean lobby. Bilingual preferred; high school diploma required; two years medical clerical experience preferred. This role offers a stable, team-centered environment with opportunities to grow within a growing health network.