Patient Experience & Front Desk Coordinator

Select Medical; Elmhurst (IL); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Mentorship & Orientation programs

Generous PTO

Comprehensive medical/RX, health, and?

Company-matching 401(k) retirement

Life and disability protection

Job summary

Select Medical in Elmhurst, IL is seeking a Patient Service Specialist to greet patients, register them, schedule appointments, and manage front desk operations at our outpatient physical therapy center. You will handle payments, verify insurance, and coordinate with referring offices to ensure smooth visits.

This full-time role offers a Monday–Friday schedule with occasional evenings, $18–$20 per hour based on experience, and benefits including PTO, medical plans, and a company 401(k).

Qualifications

• High School Diploma or GED required.
• 1 year medical front office experience.
• Insurance verification experience.
• 1 year scheduling experience.

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and next appointment.
• Schedule patient appointments in person and via phone.
• Communicate with attorneys, insurance companies, translation services, market leaders, and business development teams.
• Collect co-pays, manage payer approvals, and conduct insurance authorizations and verifications.

Skills

Front desk experience

Scheduling

Insurance verification

Medical office experience

Education

High School Diploma or GED

Job description

Select Medical in Elmhurst, IL is seeking a Patient Service Specialist to greet patients, register them, schedule appointments, and manage front desk operations at our outpatient physical therapy center. You will handle payments, verify insurance, and coordinate with referring offices to ensure smooth visits.

This full-time role offers a Monday–Friday schedule with occasional evenings, $18–$20 per hour based on experience, and benefits including PTO, medical plans, and a company 401(k).