Patient Experience Front Desk Coordinator

Panther Physical Therapy; Clemson (SC); Presencial; USD 32.000 - 42.000; Jornada completa

Descripción de la vacante

Excel Rehab and Sports Clemson is seeking a full-time Front Office Coordinator to be the first point of contact for patients at the Clemson clinic. You will support daily office operations, manage registrations, verify benefits, and help keep the schedule running smoothly.

This role requires strong communication, basic computer skills, and the ability to handle multiple tasks in a busy outpatient setting while upholding HIPAA and compliance guidelines.

Formación

• Basic computer skills including proficiency with Microsoft Office and Outlook.
• High School Diploma or GED required.
• Two years of experience in a medical office, customer service, or similar setting preferred.
• Ability to communicate effectively and professionally with a wide variety of people.
• Strong organizational skills with attention to detail and accuracy.
• Ability to handle multiple tasks in a very busy environment.

Responsabilidades

• Complete daily general office and administrative duties.
• Oversee the collect of required insurance co-payments and patient registration, as well as document and reconcile daily schedule.
• Provide outstanding and professional customer service to ensure efficiency and promote a positive patient experience.
• Verify insurance benefits.
• Monitor incoming phone calls and clinic visitors to ensure accurate, timely, and positive clinic communication, facilitation, and presentation.

Conocimientos

Communication

Professional demeanor

Multitasking

Organizational skills

Customer service

Educación

High School Diploma or GED

Herramientas

Microsoft Office

Outlook

Descripción del empleo

Excel Rehab and Sports Clemson is seeking a full-time Front Office Coordinator to be the first point of contact for patients at the Clemson clinic. You will support daily office operations, manage registrations, verify benefits, and help keep the schedule running smoothly.

This role requires strong communication, basic computer skills, and the ability to handle multiple tasks in a busy outpatient setting while upholding HIPAA and compliance guidelines.