Outpatient Front Desk & Patient Experience Coordinator

Alliance PTP, LLC; Clemson (SC); In loco; USD 32.000 - 42.000; Tempo pieno

Descrizione del lavoro

Excel Rehab and Sports, an Alliance Physical Therapy Partner, is seeking a full-time Front Office Coordinator to join our outpatient clinic. You will be the first point of contact for patients and coordinate administrative tasks, insurance information, and policy communication with staff and patients.

Responsibilities include handling daily office duties, assisting with patient registration, verifying benefits, and delivering professional customer service to ensure a positive patient experience

Competenze

• Basic computer skills including Microsoft Office and Outlook.
• High School Diploma or GED required.
• Two years of medical office or customer service experience preferred.

Mansioni

• Complete daily general office and administrative duties.
• Oversee the collection of insurance co-payments and patient registration, and reconcile daily schedule.
• Provide outstanding and professional customer service to ensure efficiency and a positive patient experience.
• Verify insurance benefits.
• Monitor incoming phone calls and clinic visitors to ensure accurate, timely, and positive clinic communication.

Conoscenze

Microsoft Office

Outlook

Communication

Multitasking

Formazione

High School Diploma or GED

Descrizione del lavoro

Excel Rehab and Sports, an Alliance Physical Therapy Partner, is seeking a full-time Front Office Coordinator to join our outpatient clinic. You will be the first point of contact for patients and coordinate administrative tasks, insurance information, and policy communication with staff and patients.

Responsibilities include handling daily office duties, assisting with patient registration, verifying benefits, and delivering professional customer service to ensure a positive patient experience