Patient Experience Front Desk Coordinator

Access Medical Clinic; Bono (AR); On-site; USD 32,000 - 42,000; Full time

Job summary

Access Medical Clinic is seeking a Medical Receptionist to greet patients, schedule appointments, and manage check-in/check-out with professionalism. The role supports communication between patients, providers, and staff while handling payments and confidentiality.

Requirements include a high school diploma and experience in a fast-paced environment; EMR experience is preferred, with strong multitasking and computer skills to maintain smooth front desk operations.

Qualifications

• Must have customer-focused approach.
• Ability to multitask in a fast-paced environment.
• Strong organizational skills and computer literacy.

Responsibilities

• Greet and check in/out patients professionally and efficiently.
• Manage scheduling and verify patient information.
• Answer and route phone calls with courtesy and accuracy.
• Process patient payments (cash, card) and deposits.
• Maintain lobby flow and ensure positive patient experience.
• Assist with administrative tasks and supplies.

Skills

Customer service

Multitasking

Organizational skills

Computer skills

Education

High school diploma

Tools

EMR system

Billing software

Job description

Access Medical Clinic is seeking a Medical Receptionist to greet patients, schedule appointments, and manage check-in/check-out with professionalism. The role supports communication between patients, providers, and staff while handling payments and confidentiality.

Requirements include a high school diploma and experience in a fast-paced environment; EMR experience is preferred, with strong multitasking and computer skills to maintain smooth front desk operations.