Patient Experience Front Desk Administrator | Scheduling

Solution Center Services LLC; Bessemer (AL); On-site; USD 19,000 - 23,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Paid time off

Training & development

Wellness resources

Holiday pay

Ongoing training

Job summary

Solution Center Services LLC is seeking a friendly and service-oriented Front Desk Administrator to join our clinic. You will greet patients, book appointments, answer calls, and collect vital information for their cases.

You will help patients complete reviews and referrals, and support the team by keeping the front desk area tidy. The ideal candidate has excellent communication, strong computer skills, and the ability to multitask.

Qualifications

• Two or more years of experience as a receptionist or similar role is preferred
• Excellent communication skills with a commitment to customer service
• Strong work ethic and positive attitude
• Proficient with computers and scheduling software
• Excellent multitasking skills

Responsibilities

• Greet customers as they arrive and provide an excellent customer experience.
• Answer phone calls and schedule appointments
• Assist patients with paperwork, including consent forms
• Maintain a clean and inviting environment
• Provide general customer service and address customer needs throughout the service.

Skills

Reception experience

Excellent communication

Strong work ethic

Computers & scheduling

Multitasking

Job description

Solution Center Services LLC is seeking a friendly and service-oriented Front Desk Administrator to join our clinic. You will greet patients, book appointments, answer calls, and collect vital information for their cases.

You will help patients complete reviews and referrals, and support the team by keeping the front desk area tidy. The ideal candidate has excellent communication, strong computer skills, and the ability to multitask.