Patient Experience Coordinator - Weekdays, Great Benefits

Aspen Dental; Pepper Pike (OH); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Healthcare benefits (medical, dental,视

401(k) with company match

Paid time off and holidays

Professional development

Job summary

ClearChoice Dental Implant Centers in Pepper Pike, OH seeks a Patient Intake Coordinator to provide a welcoming, efficient front-line experience from first visit to treatment completion. This full-time role offers Monday–Friday work with comprehensive health benefits and a 401(k) plan, plus bonuses based on performance.

You will manage patient intake, appointments, data entry, and communications, ensuring accuracy and a smooth workflow between clinical and administrative teams.

Qualifications

• Excellent organization and multitasking abilities.
• Strong communication skills are essential.
• Experience in dental or medical office settings is preferred.
• Experience in patient admissions, scheduling, or treatment planning is preferred.
• Basic computer proficiency and comfort with digital record systems.
• Team-oriented mindset and flexibility to support colleagues.

Responsibilities

• Serve as the ambassador for the patient experience and ensure patients feel valued.
• Manage patient intake, forms, data entry.
• Coordinate and schedule appointments between clinical and administrative teams.
• Greet patients and manage check-in/check-out in a welcoming environment.
• Monitor wait times and collaborate with GM for a seamless experience.
• Answer and direct incoming calls with professionalism and empathy.
• Maintain and update the center calendar for efficiency.
• Organize patient materials and scan/upload documents.
• Assist with outgoing shipments and general office tasks.

Skills

Organization

Multitasking

Communication

Dental office experience

Scheduling

Data entry

Customer service

Teamwork

Tools

Digital record systems

Job description

ClearChoice Dental Implant Centers in Pepper Pike, OH seeks a Patient Intake Coordinator to provide a welcoming, efficient front-line experience from first visit to treatment completion. This full-time role offers Monday–Friday work with comprehensive health benefits and a 401(k) plan, plus bonuses based on performance.

You will manage patient intake, appointments, data entry, and communications, ensuring accuracy and a smooth workflow between clinical and administrative teams.