Patient Experience & Treatment Planner

0507 Team TAG Services, LLC; Harrisburg (Dauphin County); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Medical, dental & vision benefits

401(k) with company match

Paid time off and holidays

Professional development opportunities

Monday–Friday schedule

Job summary

ClearChoice Dental Implant Centers is seeking a Treatment Plan Coordinator to manage the Center’s clinical schedule, coordinate prosthodontists, surgeons, clinical assistants and lab technicians, and ensure a world-class patient experience from greeting to treatment.

This full-time role offers a Monday–Friday schedule with comprehensive benefits, professional development opportunities, and the chance to contribute to patients’ healthier, more confident smiles.

Qualifications

• Previous medical or dental office experience preferred.
• Experience in scheduling, patient coordination, or treatment planning highly valued.
• Strong organizational and communication skills with attention to detail.
• Ability to work in a fast-paced environment while maintaining professionalism and empathy.

Responsibilities

• Take ownership of the Center’s clinical schedule, coordinating prosthodontists, surgeons, clinical assistants, and lab technicians.
• Ensure patients and prospective patients receive a world-class experience, from greeting to treatment.
• Maintain operational efficiency through precise scheduling and communication with the clinical and administrative teams.
• Manage the patient intake process, including forms, record scanning, and check-in/out procedures.
• Set clear expectations for patients regarding wait times and next steps.
• Support the General Manager with administrative duties such as deposits, reconciliations, and reporting.
• Maintain a clean, professional, and welcoming reception area.
• Demonstrate problem-solving and multitasking skills to ensure smooth daily operations.
• Perform additional duties as needed to support the Center’s success.

Skills

Scheduling

Patient coordination

Clinical team support

Communication

Attention to detail

Team player

Tools

Electronic records systems

Computer literacy

Job description

ClearChoice Dental Implant Centers is seeking a Treatment Plan Coordinator to manage the Center’s clinical schedule, coordinate prosthodontists, surgeons, clinical assistants and lab technicians, and ensure a world-class patient experience from greeting to treatment.

This full-time role offers a Monday–Friday schedule with comprehensive benefits, professional development opportunities, and the chance to contribute to patients’ healthier, more confident smiles.