Patient Experience Coordinator — Mon-Fri, Benefits

ClearChoice Dental Implant Centers; Cleveland (OH); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid time off

Paid holidays

Professional development

Career growth

Team-oriented culture

Job summary

ClearChoice Dental Implant Centers is seeking a Patient Intake Coordinator in Cleveland, OH to ensure a warm, seamless experience for patients from first contact through treatment completion. You will manage intake forms, data entry, appointment scheduling, and front-desk duties in a fast-paced dental office.

The role emphasizes patient-centric service, professional communication, and teamwork with clinical and administrative staff. A Monday–Friday schedule and comprehensive benefits are offered.

Qualifications

• Prior dental or medical office experience preferred.
• Strong organizational and multitasking abilities required.
• Excellent communication and patient-facing skills expected.

Responsibilities

• Serve as the ambassador for the patient experience, ensuring every patient feels valued and supported.
• Manage the patient intake process, including completion of electronic or paper forms and accurate data entry.
• Coordinate and schedule appointments, ensuring smooth workflow between clinical and administrative teams.
• Greet patients warmly, manage check-in/check-out, and maintain a professional, welcoming environment.
• Monitor patient wait times and partner with the General Manager to ensure a seamless experience.
• Answer and direct all incoming calls with professionalism and empathy.
• Maintain and update the Center’s calendar to optimize operational efficiency.
• Order and organize patient materials as needed.
• Scan and upload documents into patient records.
• Assist with outgoing shipments and general office organization.
• Perform other duties as needed to support the Center’s success

Skills

Organization

Multitasking

Communication

Dental/Medical office experience

Customer service

Tools

Electronic health records system

Job description

ClearChoice Dental Implant Centers is seeking a Patient Intake Coordinator in Cleveland, OH to ensure a warm, seamless experience for patients from first contact through treatment completion. You will manage intake forms, data entry, appointment scheduling, and front-desk duties in a fast-paced dental office.

The role emphasizes patient-centric service, professional communication, and teamwork with clinical and administrative staff. A Monday–Friday schedule and comprehensive benefits are offered.