Patient Experience Coordinator (Dental Intake & Scheduling)

Aspen Dental; Village of Garden City (NY); Presencial; USD 29.000 - 33.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Healthcare benefits (medical, dental,

401(k) with company match

Paid time off and holidays

Professional development

Descripción de la vacante

ClearChoice Dental Implant Centers is seeking a Patient Intake Coordinator to be the first contact for patients, ensuring a welcoming experience from their first visit through treatment completion.

The role is full-time with a Monday–Friday schedule, offering $21.00-$24.00 per hour plus performance-based bonuses and comprehensive healthcare, 401(k) with match, and PTO. You will manage appointments, data entry, and patient communications in a collaborative team setting.

Formación

• Excellent organization and multitasking abilities with strong communication skills.
• Prior dental or medical office experience preferred.
• Experience in patient admissions, scheduling, or treatment planning preferred.
• Professional demeanor and ability to thrive in a fast-paced, patient-centric environment.
• Basic computer proficiency and comfort with digital record systems.
• A team-oriented mindset with flexibility to support colleagues when needed.

Responsabilidades

• Serve as the ambassador for the patient experience, ensuring every patient feels valued and supported.
• Manage the patient intake process, including completion of electronic or paper forms and accurate data entry.
• Coordinate and schedule appointments, ensuring smooth workflow between clinical and administrative teams.
• Greet patients warmly, manage check-in/check-out, and maintain a professional, welcoming environment.
• Monitor patient wait times and partner with the General Manager to ensure a seamless experience.
• Answer and direct all incoming calls with professionalism and empathy.
• Maintain and update the Center’s calendar to optimize operational efficiency.
• Order and organize patient materials as needed.
• Scan and upload documents into patient records.
• Assist with outgoing shipments and general office organization.
• Perform other duties as needed to support the Center’s success.

Conocimientos

Organi zation

Multitasking

Communication skills

Team player

Dental/medical office experience

Patient admissions/scheduling

Treatment planning experience

Professional demeanor

Basic computer skills

Herramientas

Digital record systems

Descripción del empleo

ClearChoice Dental Implant Centers is seeking a Patient Intake Coordinator to be the first contact for patients, ensuring a welcoming experience from their first visit through treatment completion.

The role is full-time with a Monday–Friday schedule, offering $21.00-$24.00 per hour plus performance-based bonuses and comprehensive healthcare, 401(k) with match, and PTO. You will manage appointments, data entry, and patient communications in a collaborative team setting.