Patient Experience Coordinator - Vision Center

EssilorLuxottica; Blairsville (GA); On-site; USD 19,000 - 25,000; Full time

Job summary

Southeast Eye Group Blairsville is seeking a full-time front desk associate to support a busy optometry practice. You will coordinate daily administration, greet patients, answer calls, schedule appointments, and help ensure a smooth patient experience.

The role requires strong customer service, clear communication, and organization. Healthcare experience is preferred. We offer a supportive team and a competitive total rewards package.

Qualifications

• High School graduate or equivalent.
• One year of strong customer service experience.
• Strong communicator and listener.
• Problem solving ability.
• Good organizational skills.

Responsibilities

• Greets patients without delay.
• Answers the telephone promptly and courteously.
• Schedules appointments to optimize satisfaction and provider time.
• Notifies doctors of arrivals and delays, and manages reminders.
• Maintains patient records and processes charges and third-party claims.
• Maintains HIPAA confidentiality and a safe work environment.

Skills

Customer service

Communication

Problem solving

Organization

Education

High School graduate or equivalent

Tools

Point-of-sale systems

Patient record systems

Office software

Job description

Southeast Eye Group Blairsville is seeking a full-time front desk associate to support a busy optometry practice. You will coordinate daily administration, greet patients, answer calls, schedule appointments, and help ensure a smooth patient experience.

The role requires strong customer service, clear communication, and organization. Healthcare experience is preferred. We offer a supportive team and a competitive total rewards package.