Patient Services Associate — Eye Care Front Desk

Eye Health America; Macon (GA); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Short-term disability insurance

Long-term disability insurance

Life Insurance

401(k) Matching

Employee Discount

Wellness Program

Paid Vacation

Paid Holidays

Uniform Allowance

Training/Advancement opportunities

Job summary

Eye Care Centers of Georgia is seeking a friendly, detail-oriented front desk receptionist to join our eyecare team in Macon, GA. You will check in patients, verify insurance, collect payments, schedule follow-ups, and help ensure a smooth patient experience.

Previous experience in eye care or medical settings is preferred. This role requires strong customer service, accurate data entry, and the ability to balance cash drawer with daily payments.

Qualifications

• High school diploma or equivalent required.
• Prefer at least one year's experience in eye care or a medical environment.

Responsibilities

• Checks patients in for appointments in a pleasant and professional manner.
• Marks arrival times and ensures patients are seen on time.
• Scans insurance cards and driver's licenses.
• Enters new patient demographics into the computer.
• Ensures proper authorization or referral is collected.
• Presents and collects fees, posts payments, and schedules next appointment.
• Monitors accounts past due and collects payment at checkout.
• Maintains cash drawer and balances daily with payments posted and credit cards processed.
• Verifies chart data for completeness and signatures.

Skills

Customer service

Greet patients

Data entry

Education

High school diploma or equivalent

Job description

Eye Care Centers of Georgia is seeking a friendly, detail-oriented front desk receptionist to join our eyecare team in Macon, GA. You will check in patients, verify insurance, collect payments, schedule follow-ups, and help ensure a smooth patient experience.

Previous experience in eye care or medical settings is preferred. This role requires strong customer service, accurate data entry, and the ability to balance cash drawer with daily payments.