Patient Experience Coordinator & Scheduler

Docs, Llc; Pflugerville (TX); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k Matching

Life Insurance

Employee Assistance Program

Paid Time Off

Job summary

Sanova Dermatology in Pflugerville, TX is seeking a friendly Medical Receptionist to greet patients, answer multi-line phones, and collect insurance information. You will sign patients in and out, schedule appointments, and provide top-notch front-desk support to our physicians and staff.

Daily responsibilities include processing payments, assisting patients with questions, and maintaining a clean, secure work environment.

Qualifications

• High School diploma or equivalent certificate.
• Prior experience with medical terminology is a plus.
• Ability to learn related center tasks and be of assistance to management and physicians.
• Self-motivated to achieve the highest patient care and customer service standards.

Responsibilities

• Answering multi-line phones.
• Greeting patients and vendors.
• Signing patients in and out, obtaining insurance information and any other necessary data.
• Scheduling appointments on the phone and at checkout desks.
• Collecting outstanding balances and copays.
• Providing patients with support and guidance as needed.
• Maintaining safe, secure and healthy work environment by establishing and following standards and procedures.

Skills

Patient care

Customer service

Communication

Self-motivation

Education

High School diploma or equivalent

Job description

Sanova Dermatology in Pflugerville, TX is seeking a friendly Medical Receptionist to greet patients, answer multi-line phones, and collect insurance information. You will sign patients in and out, schedule appointments, and provide top-notch front-desk support to our physicians and staff.

Daily responsibilities include processing payments, assisting patients with questions, and maintaining a clean, secure work environment.