Patient Access & Scheduling Coordinator

DOCS Dermatology Group; Pflugerville (TX); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k matching

Life insurance

Employee assistance program

Paid time off

Job summary

Sanova Dermatology, part of DOCS Dermatology Group, is seeking a Medical Receptionist to greet patients, collect information, and support front-desk operations. You will handle multi-line phone calls, schedule appointments, verify insurance data, and assist the care team with smooth patient flow.

Ideal candidates have a High School diploma and strong customer service skills, with or without prior medical terminology experience. We offer a friendly environment and comprehensive benefits.

Qualifications

• High School diploma or equivalent certificate required.
• Medical terminology knowledge is a plus.
• Ability to learn related center tasks and assist management and physicians.
• Strong customer service orientation and communication skills.

Responsibilities

• Answering multi-line phones
• Greeting patients and vendors
• Signing patients in and out, obtaining insurance information and any other necessary data
• Data entry into EHR systems.
• Scheduling appointments on the phone and at checkout desks
• Collecting outstanding balances and copays
• Providing patients with support and guidance as needed
• Maintaining safe, secure and healthy work environment by establishing and following standards and procedures.

Skills

Medical terminology knowledge

Data entry

Customer service

Education

High School diploma or equivalent certificate

Job description

Sanova Dermatology, part of DOCS Dermatology Group, is seeking a Medical Receptionist to greet patients, collect information, and support front-desk operations. You will handle multi-line phone calls, schedule appointments, verify insurance data, and assist the care team with smooth patient flow.

Ideal candidates have a High School diploma and strong customer service skills, with or without prior medical terminology experience. We offer a friendly environment and comprehensive benefits.