Medical Receptionist

Southwest Dermatology & Vein; Manor (TX); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Life insurance

Paid time off

Vision insurance

Employee discount

Job summary

Southwest Dermatology & Vein in Manor, Texas, is looking for a front desk receptionist to join our fast-paced team. Responsibilities include answering phone calls, scheduling appointments, and greeting patients. Ideal candidates are organized, motivated, and have customer service experience.

Work is Monday to Friday, starting at 8 am. Benefits include 401(k), health insurance, and paid time off. We are committed to providing outstanding service and fostering a welcoming atmosphere.

Qualifications

• Ability to work independently and as part of a team.
• Fast learner and detail-oriented.

Responsibilities

• Answer phone calls and schedule appointments.
• Verify insurance eligibility and greet patients.
• Maintain the reception and waiting area.

Skills

Customer service experience

Organizational skills

Communication skills

Education

High school diploma or equivalent

Job description

Job Description

We are looking for a front desk receptionist in our office who is friendly, positive, organized, motivated, and a team player. The incumbent will work Monday to Friday in a growing, fast‑paced environment, with opening shifts as early as 7:45 am or closing shifts up to 5:30 pm. The candidate will be based primarily in Austin and may be required to cover other locations (Buda, Dripping Springs) for PTO coverage and staff training.

Responsibilities

• Answer phone calls
• Schedule appointments for multiple locations and doctors
• Enter patient demographics, charges, and payments accurately
• Verify insurance eligibility, benefits, authorizations, and pre‑certifications
• Greet patients and visitors pleasantly and facilitate check‑in/check‑out
• Manage referrals and referral authorizations
• Confirm appointments and execute recall reminders
• Maintain the reception and waiting area
• Order office supplies
• Work efficiently in a fast‑paced environment
• Travel to other locations as required
• Take on other duties as assigned

Qualifications

• High school diploma or equivalent (preferred)
• At least one year of customer service experience (preferred)
• Good organizational skills and attention to detail
• Ability to work independently and as part of a team
• Fast learner with strong communication skills

Schedule and Work Details

• Monday to Friday
• Typical start time: 8 am
• Typical end time: 5 pm
• Work is in person (no remote work)

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
• Employee discount

COVID‑19 Precautions

• Temperature screenings
• Social distancing guidelines
• Sanitizing and disinfecting procedures

Southwest Dermatology & Vein is a leader in dermatology and vein surgery. We are committed to providing outstanding customer service and an inviting environment for our patients and community. We value diversity and are an equal‑opportunity employer.