Patient Service Specialist — Front Desk at PT Center

Talentify; Topsham (ME); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Mentorship program

Generous PTO

Medical, vision, dental

Company 401(k) with match

Life & disability insurance

Job summary

Talentify seeks a Patient Service Specialist for our Topsham, ME outpatient center to welcome patients at the front desk and guide them through check-in and checkout processes.

You will schedule appointments, collect co-pays, verify insurance, and coordinate with attorneys, insurers, and internal teams to ensure smooth operations in a small Midcoast team.

Full-time role with weekday schedule and evening shifts, offering benefits including health, dental, vision, PTO, and a company 401(k) match.

Qualifications

• Minimum: High School Diploma or GED.
• Preferred: 1 Year of Medical Office Experience.
• Preferred: Insurance Verification Experience.
• Preferred: 1 Year of Scheduling Experience.
• Preferred: 1 Year of Front Desk Experience.

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out.
• Schedule patient appointments in person and via phone.
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team.
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications.

Education

High School Diploma or GED

Job description

Talentify seeks a Patient Service Specialist for our Topsham, ME outpatient center to welcome patients at the front desk and guide them through check-in and checkout processes.

You will schedule appointments, collect co-pays, verify insurance, and coordinate with attorneys, insurers, and internal teams to ensure smooth operations in a small Midcoast team.

Full-time role with weekday schedule and evening shifts, offering benefits including health, dental, vision, PTO, and a company 401(k) match.