Patient Experience Coordinator – Orthodontics

Specialty Dental Brands; Parsippany-Troy Hills (NJ); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical, Dental, Vision, 401(k)

Paid holidays

Paid time off

Job summary

Caggiano Orthodontics in Parsippany, NJ is seeking a skilled Patient Coordinator to join our team. The role focuses on delivering exceptional patient care and facilitating smooth orthodontic workflows with a patient-centered approach.

Ideal candidates will bring strong communication, organizational abilities, and a dedication to positive patient experiences. This is a full-time position in a modern practice with a team-driven culture and opportunities for growth.

Qualifications

• Previous experience in a dental or orthodontic office preferred.
• Strong communication and interpersonal skills.
• Excellent organizational skills and attention to detail.
• Ability to multitask in a fast-paced environment.
• Positive attitude with a patient-focused mindset.

Responsibilities

• Greet patients warmly and serve as the primary point of contact for patient communication.
• Schedule appointments, confirm visits, and manage patient flow efficiently.
• Coordinate treatment plans, financial arrangements, and insurance information.
• Maintain accurate patient records and documentation.
• Provide exceptional customer service before, during, and after appointments.
• Perform other duties and responsibilities as assigned by management.

Skills

Communication skills

Interpersonal skills

Organizational skills

Patient-focused attitude

Job description

Caggiano Orthodontics in Parsippany, NJ is seeking a skilled Patient Coordinator to join our team. The role focuses on delivering exceptional patient care and facilitating smooth orthodontic workflows with a patient-centered approach.

Ideal candidates will bring strong communication, organizational abilities, and a dedication to positive patient experiences. This is a full-time position in a modern practice with a team-driven culture and opportunities for growth.