Patient-Focused Dental Billing Coordinator

Specialty Dental Brands; Parsippany-Troy Hills (NJ); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid holidays

Paid time off

Job summary

Caggiano in Parsippany, NJ, is seeking an experienced Financial Coordinator to help patients understand the financial aspects of their care while ensuring insurance benefits, claims, payments, and balances are handled accurately and efficiently.

You will review estimates, explain benefits, post payments, verify coverage, submit claims, and follow up on denials in a fast-paced, compassionate team environment.

Qualifications

• Previous experience in dental, medical, or healthcare billing or financial coordination; two or more years preferred
• Medical billing and medical claims experience required
• Oral surgery, anesthesia, implant, or dental billing experience strongly preferred
• Knowledge of dental and medical insurance policies and claim-submission requirements
• Familiarity with CDT, CPT, and ICD-10 codes
• Experience with claim follow-up, denials, appeals, and coordination of benefits
• Experience with DSN or a comparable dental practice-management system preferred
• Excellent communication skills with the ability to explain financial information clearly and compassionately
• Strong attention to detail, organization, and follow-through
• Ability to manage multiple responsibilities in a fast-paced environment
• Capable of working independently and as part of a collaborative team
• Understanding of HIPAA regulations, ethical billing practices, and patient confidentiality standards
• Team members are expected to uphold the culture outlined in the SDB Handbook, with a focus on our core values and any additional responsibilities as defined
• Medical, dental, and vision insurance
• 401(k)
• Paid holidays
• Paid time off

Responsibilities

• Review treatment estimates and financial responsibilities with patients after surgery
• Explain insurance benefits, estimated coverage, payment options, financing programs, and office financial policies
• Collect and accurately post patient payments
• Verify dental and medical insurance benefits and document coverage accurately
• Submit dental and medical insurance claims with all required documentation
• Track outstanding claims and follow up on unpaid, delayed, or denied claims
• Review denials, correct claim errors, and submit appeals when appropriate
• Coordinate dental and medical insurance benefits when applicable
• Monitor patient account balances and communicate with patients regarding outstanding amounts
• Respond to patient and team billing questions clearly, professionally, and compassionately
• Maintain accurate financial agreements, insurance information, account notes, and supporting documentation
• Work closely with treatment coordinators, providers, clinical staff, and the revenue-cycle team to resolve account and insurance concerns
• Maintain patient confidentiality and follow HIPAA requirements and ethical billing practices

Skills

Dental billing

Medical billing

Insurance coordination

Communication skills

HIPAA compliance

Tools

DSN PM System

Job description

Caggiano in Parsippany, NJ, is seeking an experienced Financial Coordinator to help patients understand the financial aspects of their care while ensuring insurance benefits, claims, payments, and balances are handled accurately and efficiently.

You will review estimates, explain benefits, post payments, verify coverage, submit claims, and follow up on denials in a fast-paced, compassionate team environment.