Patient Coordinator at Caggiano Orthodontics

Specialty Dental Brands; Parsippany-Troy Hills (NJ); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical, Dental, Vision, 401(k)

Paid holidays

Paid time off

Job summary

Caggiano Orthodontics in Parsippany, NJ is seeking a skilled Patient Coordinator to join our team. The role focuses on delivering exceptional patient care and facilitating smooth orthodontic workflows with a patient-centered approach.

Ideal candidates will bring strong communication, organizational abilities, and a dedication to positive patient experiences. This is a full-time position in a modern practice with a team-driven culture and opportunities for growth.

Qualifications

• Previous experience in a dental or orthodontic office preferred.
• Strong communication and interpersonal skills.
• Excellent organizational skills and attention to detail.
• Ability to multitask in a fast-paced environment.
• Positive attitude with a patient-focused mindset.

Responsibilities

• Greet patients warmly and serve as the primary point of contact for patient communication.
• Schedule appointments, confirm visits, and manage patient flow efficiently.
• Coordinate treatment plans, financial arrangements, and insurance information.
• Maintain accurate patient records and documentation.
• Provide exceptional customer service before, during, and after appointments.
• Perform other duties and responsibilities as assigned by management.

Skills

Communication skills

Interpersonal skills

Organizational skills

Patient-focused attitude

Job description

Parsippany, NJ

Caggiano Orthodontics is seeking a skilled and passionate Patient Coordinator to join our well-established team. With a strong reputation for exceptional patient care and cutting-edge orthodontic treatment options, this is an incredible opportunity to grow your career in a thriving, patient-centered practice. Hard-working and motivated, the successful candidate will bring a passion for providing the best patient care to the communities we serve.

• Supportive, team-oriented work environment
• Modern orthodontic practice with advanced technology
• Focus on excellent patient experiences and long-term relationships
• Opportunity for professional growth and development
• Stable, reputable practice with a strong presence in the community

Experience & Key Responsibilities:

• Greet patients warmly and serve as the primary point of contact for patient communication
• Schedule appointments, confirm visits, and manage patient flow efficiently
• Coordinate treatment plans, financial arrangements, and insurance information
• Maintain accurate patient records and documentation
• Provide exceptional customer service before, during, and after appointments
• Perform other duties and responsibilities as assigned by management
• Medical, Dental, Vision, and 401(k)
• Paid holidays
• Paid time off

Requirements

• Previous experience in a dental or orthodontic office preferred
• Strong communication and interpersonal skills
• Excellent organizational skills and attention to detail
• Ability to multitask in a fast-paced environment
• Positive attitude with a patient-focused mindset
• Team members are expected to uphold the culture outlined in the SDB Handbook, with a focus on our core values and any additional responsibilities as defined