Patient Experience Coordinator | Onsite Scheduling & Care

Foot and Ankle Associates; Mooresville (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

Profit Sharing

Life Insurance

Competitive Salary

Paid Time Off

Holiday Pay

Job summary

Foot & Ankle Associates is hiring a Full Time Patient Services Coordinator to be the heartbeat of our practice on site in the Huntersville/Lake Norman area. You will greet patients, coordinate appointments, and serve as the first point of contact, ensuring a smooth and caring patient journey.

The role emphasizes empathy, clear communication, and meticulous record-keeping to support high-quality care in a fast-paced environment.

Qualifications

• Strong communication with patients, providers and team members.
• Excellent organizational and data-entry abilities.
• Genuine empathy and problem-solving for patient concerns.

Responsibilities

• Greet patients, manage schedules and appointments with accuracy.
• Verify insurance information and maintain patient records.
• Collaborate with team to ensure a welcoming patient experience.

Skills

Interpersonal communication

Organizational skills

Empathy

Job description

Foot & Ankle Associates is hiring a Full Time Patient Services Coordinator to be the heartbeat of our practice on site in the Huntersville/Lake Norman area. You will greet patients, coordinate appointments, and serve as the first point of contact, ensuring a smooth and caring patient journey.

The role emphasizes empathy, clear communication, and meticulous record-keeping to support high-quality care in a fast-paced environment.