Onsite Patient Experience Coordinator — Patient-First

Foot and Ankle Associates; Charlotte (NC); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

Profit Sharing

Life Insurance

Competitive Salary

Paid Time Off

Holiday Pay

Job summary

Foot & Ankle Associates in Charlotte, NC is seeking a Full Time Patient Services Coordinator to be the heartbeat of our practice. This onsite role places you at the forefront of patient care, coordinating schedules, greeting patients, and guiding them through their healthcare journey.

You will maintain patient records, verify insurance information, and process patient data while collaborating with providers and staff to ensure a smooth, welcoming experience in the Cotswold and Ballantyne

Qualifications

• Strong interpersonal and organizational skills.
• Excellent communication with patients and staff.
• Empathy and problem-solving to address patient concerns.
• Attention to detail and accuracy in administrative tasks.
• Time management and ability to prioritize in a fast-paced environment.

Responsibilities

• Manage patient schedules and appointments with precision.
• Greet patients and be the first point of contact.
• Handle inquiries and concerns with empathy.
• Maintain accurate patient records and verify insurance information.
• Process patient information and collaborate with team to ensure smooth operations.

Job description

Foot & Ankle Associates in Charlotte, NC is seeking a Full Time Patient Services Coordinator to be the heartbeat of our practice. This onsite role places you at the forefront of patient care, coordinating schedules, greeting patients, and guiding them through their healthcare journey.

You will maintain patient records, verify insurance information, and process patient data while collaborating with providers and staff to ensure a smooth, welcoming experience in the Cotswold and Ballantyne