Patient Experience Specialist - Onsite Scheduling & Care

Foot and Ankle Associates; Charlotte (NC); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

Profit Sharing

Life Insurance

Competitive Salary

Paid Time Off

Holiday Pay

Job summary

Foot & Ankle Associates is seeking a Full Time Patient Services Coordinator in Charlotte, NC. This onsite role focuses on delivering an exceptional patient experience, greeting patients, coordinating schedules, and guiding them through their healthcare journey.

The position emphasizes empathy, clear communication, and problem-solving to maintain accurate records and seamless administrative operations in a fast-paced practice.

Qualifications

• Experience in patient-facing roles or healthcare front desk is a plus.
• Strong communication and interpersonal skills.
• Comfort with managing schedules and patient data.

Responsibilities

• Manage patient schedules and appointments with precision.
• Greet patients and serve as the first point of contact.
• Handle patient inquiries and concerns with empathy.
• Verify insurance information and maintain accurate patient records.
• Collaborate with care providers and team to ensure a smooth patient experience.

Job description

Foot & Ankle Associates is seeking a Full Time Patient Services Coordinator in Charlotte, NC. This onsite role focuses on delivering an exceptional patient experience, greeting patients, coordinating schedules, and guiding them through their healthcare journey.

The position emphasizes empathy, clear communication, and problem-solving to maintain accurate records and seamless administrative operations in a fast-paced practice.