Patient Experience Coordinator - Mon-Fri, No Weekends

Kansas City Orthopedic Alliance; Lenexa (KS); On-site; USD 22,000 - 30,000; Full time

Job summary

Kansas City Orthopaedic Alliance in Lenexa, KS, is seeking a Full-Time Medical Receptionist for our new Outpatient Rehab clinic. The role includes greeting patients, scheduling, and maintaining records while supporting the therapy team.

Ideal candidates have 1–2 years of medical office experience, familiarity with EMR systems, and strong Microsoft Office and communication skills. The position starts mid-November and offers a Monday–Friday schedule with no weekends.

Qualifications

• 1-2 years medical office experience preferred.
• Experience with patient scheduling & EMR Systems preferred.
• Proficient in Microsoft Office.
• Excellent customer service and telephone skills.

Responsibilities

• Welcomes and assists patients and visitors in a friendly and professional manner.
• Schedules and confirms appointments, optimizing patient and provider time.
• Maintains accurate patient records by filing and retrieving documentation.
• Prepares patients for therapy treatment by assisting with therapy apparel or equipment.
• Provides information to patients by answering questions and alleviating concerns.
• Ensures a safe and clean working environment by complying with procedures, rules, and regulations.
• Supports therapy department operations by assisting with equipment preparation, sterilization, and maintenance.
• Other duties as assigned

Skills

Customer service

Telephone skills

Multi-Task

Organized

Self-Motivated

Tools

EMR Systems

Microsoft Office

Job description

Kansas City Orthopaedic Alliance in Lenexa, KS, is seeking a Full-Time Medical Receptionist for our new Outpatient Rehab clinic. The role includes greeting patients, scheduling, and maintaining records while supporting the therapy team.

Ideal candidates have 1–2 years of medical office experience, familiarity with EMR systems, and strong Microsoft Office and communication skills. The position starts mid-November and offers a Monday–Friday schedule with no weekends.