Patient Experience Coordinator - Medical Practice

Bon Secours Mercy Health; Chester (VA); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Competitive pay

Incentives

403(b) with employer contributions

Medical/dental/vision coverage

Paid time off

Job summary

Bon Secours Mercy Health in Virginia is seeking a Patient Services Representative for Ironbridge Family Practice. You will register patients, verify demographics and insurance, schedule appointments, and assist with referrals and MyChart access.

You will provide courteous service, collect patient payments, and support seamless patient flow across practices. Prior registration/healthcare experience is preferred; a high school diploma or GED is required.

Qualifications

• High School Diploma or GED (required).
• Prior Experience In Patient Registration/healthcare (preferred).

Responsibilities

• Primary point of contact between patients and physician practices.
• Greet patients and community with respectful communication.
• Schedule appointments and enter scheduling information accurately.
• Process patient registration and verify demographics/insurance.
• Collect and process patient payments and reconcile cash.

Skills

Customer service

Communication

Education

High School Diploma or GED

Job description

Bon Secours Mercy Health in Virginia is seeking a Patient Services Representative for Ironbridge Family Practice. You will register patients, verify demographics and insurance, schedule appointments, and assist with referrals and MyChart access.

You will provide courteous service, collect patient payments, and support seamless patient flow across practices. Prior registration/healthcare experience is preferred; a high school diploma or GED is required.