Bilingual Medical Front Desk & Scheduling Specialist

Joseph Spine; Tampa (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Joseph Spine in Tampa is seeking a Bilingual Medical Front Desk Coordinator to deliver a superior patient experience by greeting patients, verifying insurance, scheduling appointments, and handling front office duties.

The role requires Spanish-English bilingual skills, HIPAA compliance, and experience with AllScripts PM, Phreesia, and EHR/EMR, with a Monday–Friday 8:00am–4:30pm schedule.

Qualifications

• High School Diploma.
• 2 years medical front desk/customer service experience.
• Intermediate knowledge of neck and spine medical terminology.
• Bilingual Spanish (written and spoken) required; fluent English.
• Advanced clerical skills; experience with Phreesia, AllScripts PM, and EHR/EMR.
• Intermediate Microsoft Outlook experience.

Responsibilities

• Greet patients warmly and check them in, verify insurance, and collect co-pays.
• Schedule recurring appointments and manage follow-ups to fit care timelines.
• Prepare daily charts for physicians and therapists in advance.
• Maintain HIPAA compliance and accurate electronic filing.
• Translate between Spanish and English as needed.
• Reconcile end-of-day cash, checks, and credit card payments.

Skills

Bilingual Spanish

Fluent English

Medical front desk experience

HIPAA compliance

Education

High School Diploma

Tools

AllScripts PM

Phreesia

EHR/EMR

Microsoft Outlook

Job description

Joseph Spine in Tampa is seeking a Bilingual Medical Front Desk Coordinator to deliver a superior patient experience by greeting patients, verifying insurance, scheduling appointments, and handling front office duties.

The role requires Spanish-English bilingual skills, HIPAA compliance, and experience with AllScripts PM, Phreesia, and EHR/EMR, with a Monday–Friday 8:00am–4:30pm schedule.