Patient Engagement

Expercare-Urgent-Care-; Hartselle (AL); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Competitive pay

Benefits

Job summary

ExperCARE in Hartselle, AL seeks a Patient Engagement Coordinator (Medical Receptionist) to deliver a friendly, efficient patient experience. You’ll handle greeting, registration, insurance verification, and front-office tasks in a fast-paced clinic.

The role requires strong communication, multitasking, and reliability; CPR certification is preferred, and willingness to obtain. This is a full-time on-site position with competitive pay and benefits.

Qualifications

• Excellent customer service and communication skills.
• Strong multitasking and organization in a fast-paced environment.
• Flexible availability, including evenings and weekends.
• CPR certification or willingness to obtain.
• Able to pass a background check.
• Knowledge of Occupational Medicine is a plus.

Responsibilities

• Greet patients and callers in a professional, welcoming manner.
• Register patients and verify insurance information.
• Answer and manage multiple phone lines efficiently.
• Collect payments and calculate charges accurately.
• Schedule follow-up appointments and referrals.
• Fax, scan, and manage medical records as needed.
• Keep front office and waiting area clean and inviting.
• Support clinic flow and assist team members as needed.

Skills

Customer service

Communication

Multitasking

CPR certification

Background check

Occupational Medicine knowledge

Flexible availability

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Hartselle, AL, US

Patient Engagement Coordinator (Medical Receptionist) – Full-Time

About the Role ExperCARE is seeking a reliable, customer-focused Patient Engagement Coordinator (Medical Receptionist) to join our team!

We’re looking for someone who is organized, adaptable, and committed to delivering a positive experience for every patient, every time. If you’re a strong communicator, great with multitasking, and thrive in a fast-paced environment, we’d love to hear from you.

Key Responsibilities

• Greet patients and callers in a professional, welcoming manner
• Complete patient registration and verify insurance information accurately
• Answer and manage multiple phone lines with efficiency and professionalism
• Collect payments and calculate charges correctly
• Schedule follow-up appointments and manage patient referrals
• Fax, scan, and manage medical records as needed
• Keep the front office and waiting area clean, organized, and inviting
• Support overall clinic flow and assist team members as needed

Requirements

• Strong customer service and communication skills
• Ability to multitask and stay organized under pressure
• Flexible availability, including evenings and weekends
• CPR certification (or willingness to obtain)
• Ability to pass a background check
• Knowledge of Occupational Medicine is a plus

Why ExperCARE?

• A team that values integrity, service, and excellence
• Fast-paced, supportive environment with room to grow
• Meaningful work that directly impacts your community
• Competitive pay and benefits for full-time team members