Patient Experience Coordinator - Medical Front Desk

Munson Healthcare; Harbor Springs (MI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Sign-on bonus

Job summary

Munson Healthcare's Little Traverse Primary Care is hiring a Medical Business Associate/Receptionist. You will be the first contact for patients, verify insurance, and enter data into the registration system while coordinating appointments and providing a welcoming, professional experience.

The role requires high school diploma or GED, with a preferred Associate Degree and at least two years' healthcare experience.

Qualifications

• High school graduate or GED; Associate Degree preferred.
• Minimum two years' experience as Medical Practice Business Associate or similar healthcare role.
• Proficient in typing, Windows and using multiple computer systems.

Responsibilities

• As Medical Business Associate (Receptionist), you are the first point of contact for patients and families, setting the tone for their visit.
• Obtain/verify patient and insurance information and enter it accurately into the registration system.
• Schedule patient appointments, including return visits, referrals, and diagnostic tests.
• Greet patients professionally in person and over the phone and respond to questions from patients and their families.

Skills

Typing

Windows

Computer systems

Education

Associate Degree Preferred

High school diploma or GED

Job description

Munson Healthcare's Little Traverse Primary Care is hiring a Medical Business Associate/Receptionist. You will be the first contact for patients, verify insurance, and enter data into the registration system while coordinating appointments and providing a welcoming, professional experience.

The role requires high school diploma or GED, with a preferred Associate Degree and at least two years' healthcare experience.