Patient Experience Coordinator — Medical Front Desk

CFGC; Corsicana (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical benefits

Paid time off

Job summary

Child and Family Guidance Center in Corsicana, TX, seeks a Medical Receptionist to be the friendly first point of contact for patients and internal staff. You will handle patient registration, insurance verification, and data entry while maintaining confidentiality and a patient-centered approach.

Responsibilities include managing appointments, preparing for daily sessions, processing payments, and ensuring a smooth check-in/out process.

Qualifications

• High school diploma or equivalent is required.
• Minimum two years' experience in medical, hospital or clinic setting.
• Knowledge of insurance verification and patient registration processes.
• Knowledge of office equipment—facsimile, scanner and phone system.
• Bilingual (Spanish speaking) preferred.

Responsibilities

• Performs new patient registration and updates patient information.
• Verifies insurance benefit coverage including co-pays, deductibles and co-insurance.
• Conducts eligibility screening for programs and assists with applications.
• Prepares for next-day clinic sessions and schedules follow-ups.
• Processes patient payments and ensures accuracy in accounts.
• Monitors provider schedules and maintains capacity with walk-ins and reminders.
• Oversees waiting area and ensures efficient check-in.
• Performs patient dismissal and schedules follow-ups.
• Ensures HIPAA compliance and protects patient information.
• Provides exceptional internal and external customer service.

Skills

Customer service

Data entry

Keyboarding

Attention to detail

Team player

Education

High school diploma or equivalent

Tools

Fax machine

Scanner

Phone system

Job description

Child and Family Guidance Center in Corsicana, TX, seeks a Medical Receptionist to be the friendly first point of contact for patients and internal staff. You will handle patient registration, insurance verification, and data entry while maintaining confidentiality and a patient-centered approach.

Responsibilities include managing appointments, preparing for daily sessions, processing payments, and ensuring a smooth check-in/out process.