Patient Access & Front Desk Coordinator

CFGC; Waxahachie (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental, Vision benefits

Paid time off

Job summary

Child and Family Guidance Center in Waxahachie seeks a Medical Receptionist to serve as the front line for our clinic. You will deliver patient-centered service, handle check-in/out, and protect patient confidentiality under HIPAA.

This role supports clinicians and administrators with registration, insurance verification, scheduling, and data entry in our electronic health record system, requiring professionalism, reliability, and strong communication in a fast-paced environment.

Qualifications

• High school diploma or equivalent required
• Two years' experience in medical, hospital or clinic setting preferred
• Knowledge of insurance verification and patient registration processes required
• Knowledge of office equipment (fax, scanner, phone) preferred
• Bilingual Spanish preferred

Responsibilities

• Register new patients and update demographics, entering data accurately
• Verify insurance benefits, co-pays, deductibles and co-insurance; assist registration
• Screen patient eligibility for programs and refer to appropriate resources
• Pre-register patients and confirm appointments; obtain referrals and income proofs
• Process patient payments and ensure correct posting to accounts
• Maintain efficient check-in/out flow and monitor clinic schedules to capacity
• Protect patient confidentiality and HIPAA compliance

Skills

Customer service

Insurance verification

Bilingual Spanish

Data entry

Education

High school diploma or equivalent

Job description

Child and Family Guidance Center in Waxahachie seeks a Medical Receptionist to serve as the front line for our clinic. You will deliver patient-centered service, handle check-in/out, and protect patient confidentiality under HIPAA.

This role supports clinicians and administrators with registration, insurance verification, scheduling, and data entry in our electronic health record system, requiring professionalism, reliability, and strong communication in a fast-paced environment.