Patient Experience Coordinator — Maple Grove Healthcare

Ivy Rehab; Maple Grove (MN); Sur place; USD 28 000 - 30 000; Plein temps

Avantages offerts par ce poste

401(k) with company match

PTO accrual

6 holidays

Online education platform

Parental leave after 26 weeks

Employee Assistance Program

Résumé du poste

Ivy Health in Maple Grove, MN is seeking a Patient Coordinator to welcome patients and support front office operations. You will handle patient registration, scheduling, records, and other administrative tasks to keep the clinic running smoothly and communicate clearly with the clinical team.

The role requires strong Microsoft Office skills, 2+ years in healthcare administration, great time management, and a positive, proactive attitude.

Qualifications

• 2+ years of administrative experience in a healthcare setting.
• Proficiency in Microsoft Office applications (Excel, Word, Outlook).
• Excellent time management and ability to multi-task in a fast-paced environment.
• Self-motivated with drive to exceed patient expectations.
• Adaptable with a positive attitude during fluctuating workloads.
• Desire to learn and grow within the clinic setting.

Responsabilités

• Serve as the first point of contact for patients and families.
• Assist with patient registration and scheduling and other front office tasks.
• Maintain accurate patient records and support clinic workflows.
• Provide excellent customer service and coordination with the clinical team.

Connaissances

Administrative experience

Time management

Multi-tasking

Customer service

Adaptability

Eagerness to learn

Outils

Microsoft Excel

Microsoft Word

Microsoft Outlook

MS Office Suite

Description du poste

Ivy Health in Maple Grove, MN is seeking a Patient Coordinator to welcome patients and support front office operations. You will handle patient registration, scheduling, records, and other administrative tasks to keep the clinic running smoothly and communicate clearly with the clinical team.

The role requires strong Microsoft Office skills, 2+ years in healthcare administration, great time management, and a positive, proactive attitude.