Patient Experience Coordinator - Imaging Center

Medquest-Imaging-1; Fayetteville (NC); Sur place; USD 19 000 - 25 000; Plein temps

Avantages offerts par ce poste

No Overnight/On-Call

Generous PTO & holidays

Medical/Dental/Vision benefits

Quarterly bonus program

5% retirement match

Résumé du poste

MedQuest Imaging is seeking a friendly front desk coordinator to be the first point of contact for patients, referring physicians, and visitors. You will check in patients, answer calls, schedule appointments, and collect balances at time of service in a fast-paced outpatient imaging setting.

Join a collaborative team that values compassionate care, professional communication, and strong computer skills to support a smooth patient experience and accurate administrative workflows.

Qualifications

• High School Diploma or equivalent.
• 0-2+ years in customer support or hospitality.
• Strong customer service background.
• Professional written and verbal communication skills.

Responsabilités

• Check patients in and greet visitors at the imaging center.
• Answer telephone calls and route to appropriate parties.
• Schedule patient appointments and manage calendar.
• Collect balances from patients at time of service.
• Perform other front desk/administrative duties as necessary.

Connaissances

Customer service

Communication

Computer skills

Multi-tasking

Fast-paced environment

Formation

High School Diploma

Description du poste

MedQuest Imaging is seeking a friendly front desk coordinator to be the first point of contact for patients, referring physicians, and visitors. You will check in patients, answer calls, schedule appointments, and collect balances at time of service in a fast-paced outpatient imaging setting.

Join a collaborative team that values compassionate care, professional communication, and strong computer skills to support a smooth patient experience and accurate administrative workflows.