Patient Coordinator/Medical Records PRN

MedQuest Imaging; Columbia (SC); On-site; USD 32,000 - 42,000; Part time

Benefits offered by this job

No Overnight or On-Call Shifts

5% retirement match

Total rewards package

Job summary

MedQuest Imaging in Columbia, SC, a wholly owned subsidiary of Novant Health, is seeking a friendly front desk coordinator to greet patients, check in, schedule appointments, and answer phones in a busy outpatient imaging center.

No overnight or on-call shifts are required. A high school diploma and strong communication skills are essential, with the ability to multitask while collecting balances at time of service.

Qualifications

• High School Diploma or equivalent is required.
• 0-2+ years in customer support or hospitality.
• Strong customer service focus and professional communication.

Responsibilities

• Welcome patients and families into the imaging center.
• Check in patients and answer incoming calls.
• Schedule appointments and collect balances at the time of service.
• Perform front desk duties in a fast-paced environment.

Skills

Customer service

Communication

Multi-tasking

Computer skills

Education

High School Diploma or equivalent

Bachelor's Degree (preferred)

Job description

What We Offer

Ready to Make a Meaningful Impact in Healthcare? Join a collaborative outpatient imaging team where every patient encounter is an opportunity to make a difference. At MedQuest Imaging, a wholly owned subsidiary of Novant Health, you'll provide compassionate, high-quality imaging services in a patient-focused environment while working alongside experienced patient coordinators, schedulers, and clinical teams committed to exceptional care.

• No Overnight or On-Call Shifts
• 5% retirement match and competitive total rewards package

What We Offer

Ready to Make a Meaningful Impact in Healthcare? Join a collaborative outpatient imaging team where every patient encounter is an opportunity to make a difference. At MedQuest Imaging, a wholly owned subsidiary of Novant Health, you'll provide compassionate, high-quality imaging services in a patient-focused environment while working alongside experienced patient coordinators, schedulers, and clinical teams committed to exceptional care.

• No Overnight or On-Call Shifts
• 5% retirement match and competitive total rewards package

Schedule: PRN (as needed)

Location: ImageCare 710 Rabon Road Columbia, South Carolina 29203

What You'll Do

In this position, you will serve as the initial point of contact with patients, referring physicians, and the general public on the imaging center's behalf which includes, but is not limited to: welcoming all patients and their family members into the imaging center, making patients and all visitors feel comfortable, and anticipating and attending to the needs of our patients. This position includes checking patients in, answering the telephone, routing incoming calls to the appropriate party, scheduling patient appointments, collecting balances from patients' financial responsibility at time of service, and other front office/desk duties as necessary.

Required Qualifications

What We're Looking For

• High School Diploma or equivalent
• 0 - 2+ years of experience working in a customer support role or hospitality field
• Strong customer service background and focus
• Professional written and verbal communication skills
• Working knowledge and ability to perform accurately and efficiently on computer
• Demonstrated ability to multi-task
• Ability to work in a fast-paced environment

Preferred Qualifications

• Experience working in a physician practice or other type of medical services office
• Knowledge of medical terminology
• Prior patient collections experience in a medical setting
• Medical records experience
• Bachelor's Degree