Imaging Center Patient Concierge

MedQuest Imaging; Greensboro (NC); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

No Overnight Shifts

PTO & Holidays

Medical Benefits

Quarterly Bonus

5% Retirement Match

Job summary

MedQuest Imaging in Greensboro, NC is hiring a front desk patient coordinator to be the first contact for patients and visitors. You will welcome patients, answer phones, schedule appointments, and support the imaging team with accurate check-in processes in a fast-paced outpatient setting.

The role emphasizes outstanding customer service, clear communication, and dependable computer skills. No overnight or on-call shifts are required, with competitive benefits and a supportive team environment.

Qualifications

• High School Diploma or equivalent.
• 0-2+ years in customer support or hospitality.
• Strong customer service and communication.
• Proficient computer skills and ability to multi-task.

Responsibilities

• Welcome patients and visitors to the imaging center.
• Check in patients and answer phones; route calls.
• Schedule appointments and collect balances at time of service.
• Assist with front desk duties as needed.

Skills

Customer service

Communication skills

Multitasking

Computer skills

Professional demeanor

Education

High School Diploma or equivalent

Job description

MedQuest Imaging in Greensboro, NC is hiring a front desk patient coordinator to be the first contact for patients and visitors. You will welcome patients, answer phones, schedule appointments, and support the imaging team with accurate check-in processes in a fast-paced outpatient setting.

The role emphasizes outstanding customer service, clear communication, and dependable computer skills. No overnight or on-call shifts are required, with competitive benefits and a supportive team environment.