Job Posting Title Patient Relations Rep II - Front Office - FPG Neurosurgery, Sarasota

SMH First Physicians Group; Sarasota (FL); Sur place; USD 32 000 - 42 000; Plein temps

Résumé du poste

SMH First Physicians Group in Sarasota, FL is seeking a friendly Patient Services Coordinator to manage scheduling, check-in/out, and follow-up activities. You will coordinate with physicians, patients, facilities and insurers, and handle collections at checkout while ensuring confidentiality and compliance.

The role requires solid data-entry skills, professional demeanor, and the ability to multitask in a fast-paced physician office. Prior experience with EHR/EMR and MS Office is preferred.

Qualifications

• Proficient data-entry skills and keyboard use.
• Pleasant and professional demeanor in all interactions.
• Ability to establish and maintain effective working relationships.
• Demonstrated initiative and self-direction.
• Ability to perform multiple tasks simultaneously while remaining accurate.
• Dependability and reliability in a clinical setting.

Responsabilités

• Schedule patient appointments and manage check-in/check-out processes.
• Coordinate with physicians, facilities and insurance companies.
• Handle patient payments and collections at checkout with accurate record-keeping.
• Maintain patient confidentiality and comply with regulatory standards.
• Support daily administrative operations and patient follow-up activities.

Connaissances

Data entry

Customer service

Multitasking

Professional demeanor

Communication skills

Reliability

Formation

High School Diploma or GED

Outils

EHR/EMR

MS Office Suite

Description du poste

Job Summary

Responsible for patient related activities, which include patient scheduling, patient check-in, checkout, and follow up activities. Acts as a liaison between physician, patient, facility and insurance company. Handles collections of monies from patient at time of checkout. Meets all compliance standards. Observes strict confidentiality in dealing with patients and patient information.

Will conduct his/her daily interactions in a way that demonstrates a positive organizational attitude and effectiveness and models the organization’s Mission, Vision, and Values. Behaviors and attitude support achievement of the system’s goals in Service, People, Finance, Quality and Growth.

Required Qualifications

• Require computer, keyboard and data input skills.
• Require pleasant and professional demeanor.
• Require skill in establishing and maintaining effective working relationships.
• Require demonstrated initiative and self-direction.
• Require ability to perform multiple tasks simultaneously, while maintaining proficiency and efficiency.
• Require dependability/reliability.

Preferred Qualifications

• Prefer some college or vocational training.
• Prefer a minimum of one (1) year of experience in a physician office.
• Prefer knowledge of EHR/EMR.
• Prefer knowledge of medical terminology.
• Prefer skills in all Microsoft office software programs (Word, Excel, Outlook, Power Point, and Access).
• Prefer a professional, neat appearance with strong oral and written communication skills.
• Prefer basic knowledge of third party payers.

Mandatory Education

HS EQ: High School Diploma, GED or Certificate

Work Days/Shift/Start Time

Monday - Friday, 8:30am - 5:00pm

Employment Screening Requirements

As part of Sarasota Memorial Health Care System’s commitment to keeping people safe, all individuals providing care to vulnerable populations are required to undergo background screening through The Florida Care Provider Background Screening Clearinghouse. https://info.flclearinghouse.com/