Patient Experience Coordinator - Hearing Care

Hearing Healthcare Recruiters, LLC.; Bellefontaine (OH); On-site; USD 22,041 - 24,796; Full time

Benefits offered by this job

Vision and Dental

401(k) benefits

PTO and vacation time

Paid mental health day

Access to financial wellness program

Job summary

Hearing Healthcare Recruiters, LLC. is looking for a Patient Care Coordinator in Bellefontaine, OH. The role is pivotal in ensuring a warm and efficient service experience for patients while managing front-office operations.

Ideal candidates will possess strong customer service skills and previous experience in healthcare or a patient-facing setting. The organization values a professional and team-oriented attitude, offering a Monday–Friday schedule with no weekends.

Qualifications

• Prior experience in a patient-facing, administrative, or healthcare setting preferred.
• Strong customer service and communication skills.
• Ability to multitask and maintain attention to detail.
• Professional, dependable, and team-oriented demeanor.
• Comfortable working in a retail-influenced healthcare environment.

Responsibilities

• Greet and check in patients with professionalism and warmth.
• Answer and make incoming/outgoing phone calls.
• Schedule and confirm appointments.
• Handle patient invoicing and payment collection.
• Provide general office and administrative support.
• Perform insurance verification if needed.
• Maintain accurate patient records and assist with office workflow.

Skills

Customer service skills

Communication skills

Attention to detail

Ability to multitask

Job description

Hearing Healthcare Recruiters, LLC. is looking for a Patient Care Coordinator in Bellefontaine, OH. The role is pivotal in ensuring a warm and efficient service experience for patients while managing front-office operations.

Ideal candidates will possess strong customer service skills and previous experience in healthcare or a patient-facing setting. The organization values a professional and team-oriented attitude, offering a Monday–Friday schedule with no weekends.