Patient Care Coordinator

Hearing Healthcare Recruiters, LLC.; Bellefontaine (OH); On-site; USD 22,041 - 24,796; Full time

Benefits offered by this job

Vision and Dental

401(k) benefits

PTO and vacation time

Paid mental health day

Access to financial wellness program

Job summary

Hearing Healthcare Recruiters, LLC. is looking for a Patient Care Coordinator in Bellefontaine, OH. The role is pivotal in ensuring a warm and efficient service experience for patients while managing front-office operations.

Ideal candidates will possess strong customer service skills and previous experience in healthcare or a patient-facing setting. The organization values a professional and team-oriented attitude, offering a Monday–Friday schedule with no weekends.

Qualifications

• Prior experience in a patient-facing, administrative, or healthcare setting preferred.
• Strong customer service and communication skills.
• Ability to multitask and maintain attention to detail.
• Professional, dependable, and team-oriented demeanor.
• Comfortable working in a retail-influenced healthcare environment.

Responsibilities

• Greet and check in patients with professionalism and warmth.
• Answer and make incoming/outgoing phone calls.
• Schedule and confirm appointments.
• Handle patient invoicing and payment collection.
• Provide general office and administrative support.
• Perform insurance verification if needed.
• Maintain accurate patient records and assist with office workflow.

Skills

Customer service skills

Communication skills

Attention to detail

Ability to multitask

Job description

This long-standing private hearing healthcare organization with nearly four decades of success is seeking a Patient Care Coordinator for its Bellefontaine, OH location. This organization operates multiple offices across Ohio and is known for its retail-focused, patient-centered approach to hearing care.

Position Overview

The Patient Care Coordinator will play a key role in the daily operations of the practice. This position requires a friendly, organized, and dependable professional who can create a welcoming experience for patients while maintaining smooth front‑office workflow. We are seeking a candidate who can step in confidently and provide consistent, high‑quality support.

Key Responsibilities

• Greet and check in patients with professionalism and warmth
• Answer and make incoming/outgoing phone calls
• Schedule and confirm appointments
• Handle patient invoicing and payment collection
• Provide general office and administrative support
• Perform insurance verification if needed
• Maintain accurate patient records and assist with office workflow

Qualifications

• Prior experience in a patient‑facing, administrative, or healthcare setting preferred
• Strong customer service and communication skills
• Ability to multitask and maintain attention to detail
• Professional, dependable, and team‑oriented demeanor
• Comfortable working in a retail‑influenced healthcare environment

Compensation & Benefits

• Hourly Rate: $16–$18
• Vision and Dental
• 401(k) benefits
• PTO, vacation time, and a paid mental health day
• Access to Dave Ramsey’s SmartDollar financial wellness program
• Monday–Friday schedule with holidays and weekends off