Patient Experience Coordinator (Healthcare Front Desk)

Corewell Health; Dearborn (MI); On-site; USD 34,000 - 38,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401K with Company Match

Paid Time Off & Holidays

Wellness Support

Professional Growth

Job summary

Corewell Health Urgent Care is seeking a Patient Services Representative (Medical Receptionist) in Dearborn, MI. You will be the first point of contact, managing front-office operations, insurance verification, and patient documentation in a fast-paced healthcare setting.

The role emphasizes strong communication, attention to detail, and teamwork, with 12-hour shifts on a 3-day/12-hour schedule. Competitive benefits and a supportive environment are offered.

Qualifications

• Strong communication and customer service skills.
• Ability to manage multiple tasks in a fast-paced clinic.
• Proficient computer skills and EMR usage.

Responsibilities

• Greet patients and visitors with a positive attitude.
• Verify insurance and collect payments as needed.
• Maintain confidentiality and HIPAA compliance.
• Assist with front-office administrative tasks and documentation.
• Support clinic workflows and travel to other locations as required.

Skills

Communication

Attention to detail

Multitasking

Education

High school diploma

Medical Administrative Assistant certificate

Tools

EMR/EPIC

Job description

Corewell Health Urgent Care is seeking a Patient Services Representative (Medical Receptionist) in Dearborn, MI. You will be the first point of contact, managing front-office operations, insurance verification, and patient documentation in a fast-paced healthcare setting.

The role emphasizes strong communication, attention to detail, and teamwork, with 12-hour shifts on a 3-day/12-hour schedule. Competitive benefits and a supportive environment are offered.