Patient Services Specialist — Front Desk in Fast-Paced Care

Talentify; Rochester Hills (MI); On-site; USD 35,000 - 38,000; Full time

Benefits offered by this job

Flexible schedule

Medical, Dental, Vision

Paid Time Off

401K with company match

Employee Wellness Program

Professional development

Job summary

Corewell Health Urgent Care is seeking a Patient Service Representative to be the first point of contact for patients, ensuring a welcoming and efficient front-office experience. The role supports clinic workflow and emphasizes teamwork in a fast-paced healthcare setting.

Responsibilities include verifying insurance, collecting payments, and assisting with administrative tasks while maintaining HIPAA and OSHA compliance.

Qualifications

• Strong communication and customer service skills are essential.
• Attention to detail and the ability to multitask in a busy front-office setting.
• Proficiency with EMR software and multiple screens is preferred.

Responsibilities

• Warm Welcome: greet patients and visitors with a positive attitude.
• Patient and Business Documentation: collect and organize confidential documents.
• Insurance Verification: verify eligibility and explain billing policies.

Skills

Communication

Attention to detail

Multitasking

Education

High school diploma or equivalent

Medical Administrative Assistant certificate

Tools

EPIC EMR

Job description

Corewell Health Urgent Care is seeking a Patient Service Representative to be the first point of contact for patients, ensuring a welcoming and efficient front-office experience. The role supports clinic workflow and emphasizes teamwork in a fast-paced healthcare setting.

Responsibilities include verifying insurance, collecting payments, and assisting with administrative tasks while maintaining HIPAA and OSHA compliance.