Patient Experience Coordinator - Full-Time, Great Benefits

Atrium Health Wake Forest Baptist Outpatient Imaging - Winston Salem, Kernersville and Greensboro, N; Hanes (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Quarterly bonus program

Paid Time Off after 3 months

Company-paid holiday time

No on-call or rotating weekend

Health Insurance including medical, d

Company-paid life insurance

Short-term and Long-term disability

Employee assistance program

401k company matching program

Job summary

Atrium Health Wake Forest Baptist Outpatient Imaging in Winston-Salem, NC seeks a Patient Coordinator to be the first point of contact, guiding patients from check-in to check-out with friendly, organized service in a busy outpatient imaging center.

You will assist with registration, scheduling, insurance verification, and phone calls, supporting a smooth patient experience while maintaining accuracy and empathy.

Qualifications

• Must be friendly, organized, and provide excellent customer service.
• Experience in fast-paced outpatient imaging environment preferred.

Responsibilities

• Assist with patient check-in and check-out.
• Support registration, scheduling, and insurance verification.
• Handle patient phone calls and daily needs in a fast-paced outpatient imaging setting.

Skills

Customer service

Organization

Phone etiquette

Education

High school diploma or GED

Job description

Atrium Health Wake Forest Baptist Outpatient Imaging in Winston-Salem, NC seeks a Patient Coordinator to be the first point of contact, guiding patients from check-in to check-out with friendly, organized service in a busy outpatient imaging center.

You will assist with registration, scheduling, insurance verification, and phone calls, supporting a smooth patient experience while maintaining accuracy and empathy.